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How to Choose a Qualified Tile Roofing Contractor

Installing a new roof is a big investment, so you need to make sure that you obtain not only the best roofing materials but also the best roofing contractor. Clay and concrete tile roofs last a lifetime, from 50 to 75 years or more. But, to ensure the longevity of any type of roof, proper planning and installation are essential, requiring a roofing contractor with expertise in the roofing material selected for the job.

These guidelines are not intended to be all-encompassing, but simply highlight a few of the major issues you should consider in your search for a roofing contractor.

Obtain Referrals

The best place to start your search is with people you know and trust. Seek referrals from friends, relatives, neighbors, and colleagues. National roofing associations, the local Chamber of Commerce, and other building professionals such as architects and general contractors may also provide you with names of experienced roofing contractors in your area.

Make Contact

Evaluate your referrals. Look for roofing contractors with permanent business addresses, phone and fax numbers, and paging systems (e.g., answering service, cell phone, pager) so you can reach them quickly and easily. Contact several of them for further information.

Look for a Professional

Determine whether you are comfortable working with them. Are they punctual and courteous? Do they listen to your questions and respond directly? Evaluate their demeanor and presentation as well as knowledge of roofing. Have them inspect your roof and report back to you about their findings, including pinpointing potential problems and offering workable solutions. If your existing roofing material contains asbestos, contact a qualified abatement company to remove and dispose of it properly. Make sure that a project supervisor will be present each day to oversee work and ask about his/her qualifications. Above all, look for a roofing contractor who is financially secure, has experience installing the type of roof you desire, and maintains a commitment to safety.

Evaluate Their Insurance

Ask to see proof of insurance - both liability and workers' compensation. Professional roofers will carry both types of insurance, whereas a less reputable operation may not have one or both. Check that the dates cover the duration of the work on your roof and that the insurance is sufficient to cover the scope of work.

Do Your Homework

Ask for the addresses and phone numbers of local client references, both current and former; references should be no more than three years old. Call them and view completed roofs and/or work in progress. Contact national and local roofing associations to see if your potential contractors are members. Membership in such organizations often reveals a commitment to professionalism and education as well as adherence to quality workmanship standards.

Be Careful

Trust your instincts about people but maintain a healthy skepticism. Ask to see their business license or tax ID number, record it, and call your state's Department of Professional Regulation and Licensing Board to verify its validity. Also, ask the Department of Professional Regulation or the local Better Business Bureau if any complaints have been filed against them. Search the Internet for public information sites to determine if there are any pending lawsuits or judgments against the company.

Seek Clarity

Obtain detailed written estimates from your three top candidates and, before finalizing the contract, make sure they answer all your questions and address all your concerns. Read contractor warranties and manufacturer product guarantees carefully so you understand what they cover, do not cover, and how long they last.

Sign the Contract

Do not allow them to begin work until you sign a written contract that describes the scope of work, products and materials to be used, potential additional work (with prices), approximate start and end dates, total cost, payment schedule, lien releases, warranties, and responsibility for permits (usually the contractor). Make sure you know who is responsible for repairing any damage to landscaping or property. And, don't forget to verify that the final contract includes clean up throughout the project (to keep your property looking orderly) as well as after project completion.

Final Remarks

Low prices are very enticing, but remember - you get what you pay for. Instead of cost, focus on quality materials, skilled workmanship, professionalism, and proven experience.

If you have more questions about hiring a qualified roofing contractor, contact the Roof Tile Institute at www.rooftile.org or 541-689-0366. The Roof Tile Institute works with state and local building code officials to develop installation techniques, codes, and standards for better roofing systems. The association represents manufacturers and their suppliers of clay and concrete tile roofing products made in the United States and Canada. Roof Tile Institute members produce nearly all the standard and lightweight clay and concrete tile manufactured in North America.